Licensing activation issues

• Related Articles

• IRONCAD Licensing Troubleshooting Guide

  Unable to activate the license or import a license file: The number one cause of these problems is the user not having Full Control permission over the following file and folder: XG License file locations: Windows Vista/7/8/10: ...

• Opening ports in a firewall for network licensing

  IronCAD has two types of network licensing, CAXA (dongle-based) and Sentinel (non dongle-based). For CAXA you will need the following ports open for the license traffic to get through the firewall: TCP 8000 and UDP 7900. For Sentinel you will need ...

• If encountering issues saving to a network drive (or connected Google Drive for example), Enable Backups of Files

  When using drives like Google Drive, there is a sync process they run. If that sync is happening when saving, then you can run into issues potentially. (Not only with IC but with others as well). We have a registry setting that can save a backup when ...

• 3rd Party Software Support Policy

  In order to provide the most effective support to our resellers for the IronCAD 3rd party products such as SimWise, MPIC and KeyShot, we would like to introduce the following improvement to our support process. When you encounter any 3rd party ...

• Virtual Machine support

  IronCAD Named User License – Not Supported on Virtual Machines. IronCAD Client Running on Virtual Machine and using Concurrent License where the Network License Server is on a Non-Virtual Machine Accessible to the Client – IronCAD should work based ...